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Our Terms & Conditions Explained

When you open an account with l52, you're agreeing to a straightforward set of rules that protect both you and our platform.

Account eligibility depends on local lawUPI, Paytm, PhonePe withdrawal verificationReal-time dispute resolution

Explore the lobby Read FAQ

Where These Terms Apply

l52 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

l52 operates under the terms set out here and access or eligibility is available where local law permits. Your account is governed by the rules of this platform and the laws of the jurisdiction in which you access our service. When you deposit via UPI, Paytm,

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or PhonePe, those transactions are subject to your bank's terms as well as ours. We retain the right to suspend or close your account if you breach these terms, and any winnings may be held pending verification of your identity and account activity.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US ABOUT TERMS

Contact Us With Questions

If you have questions about these terms, our support team is here to walk through any section with you.

Email Support Send detailed questions about account terms, eligibility, or policy details to our support email. We aim to reply within 24 hours on business days.

Live Chat Chat directly with our team during platform hours. They can clarify specific clauses, explain deposit rules, or discuss withdrawal verification steps.

Help Centre Browse our FAQ section for common questions about account creation, payment methods, game play rules, and dispute procedures.

SECURITY & DATA HANDLING

How We Protect Your Account

Your account security is central to our terms. We encrypt your login details, store your payment information securely, and never share your personal data with third parties without your consent.

Data Encryption

All login credentials and payment details are encrypted end-to-end. Your account session is protected by industry-standard security protocols.

Withdrawal Verification

Before any payout, we verify your identity and account activity against our records. UPI, Paytm, PhonePe transfers are also verified by your bank.

Payment Data Storage

We store only the minimum payment information needed to process deposits and withdrawals. Your card or bank details are never logged in plaintext.

Account Access Rights

You can request a full copy of your account data, transaction history, and personal information at any time through our help centre.

Cookie & Session Policy

We use cookies to keep you logged in and to remember your game preferences. You can clear cookies or opt out of non-essential tracking in your browser.

Contact Our Privacy Team

Questions about data handling or account access? Email our privacy team or use live chat. We respond to data requests within 15 business days.

Your Rights & Account Rules

We've gathered the questions we hear most often about account eligibility, game play conduct, deposits and withdrawals, and what happens if you need to close your account or dispute a transaction.

Account eligibility depends on local law and is available where local law permits. You must be of legal age in your jurisdiction and provide accurate personal information during registration. We verify your identity before processing withdrawals.

False or misleading information during registration breaches our terms and may result in account suspension or closure. Any funds in your account may be held during investigation. We verify identity before all payouts.

No. Multiple accounts per person breach our terms and may result in closure of all linked accounts. We use identity verification to prevent this. If you need a fresh start, contact support to discuss account reset options.

Most deposits via UPI, Paytm, or PhonePe clear within 30 seconds to one minute. Your balance updates instantly once the transaction is confirmed by your bank. In rare cases, delays may occur due to your bank's processing time.

Withdrawals must go to the same UPI, Paytm, or PhonePe account you used to deposit. We verify your identity and account history before processing payouts. Withdrawals typically complete within 24 to 48 hours after verification.

Yes. You can request account closure at any time through our help centre or by contacting support. Any balance will be withdrawn to your registered payment method. Temporary account pauses are also available if you need a break.

Contact our support team immediately with details of the disputed transaction. We investigate all disputes and aim to respond within 7 business days. If you believe an error occurred, we'll review your account history and work toward a resolution.

Our Terms & Conditions Explained

Contact Us With Questions

How We Protect Your Account

Data Encryption

Withdrawal Verification

Payment Data Storage

Account Access Rights

Cookie & Session Policy

Contact Our Privacy Team

Your Rights & Account Rules

01 Who can open an account with l52?

02 What happens if I give false information when I sign up?

03 Can I have more than one account?

04 How long does a UPI, Paytm or PhonePe deposit take to arrive?

05 What are the rules for withdrawals?

06 Can I close or pause my account?

07 What if I dispute a transaction or think something is wrong?

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